Terms of service

Welcome to Casablanca Homeware & Gifts. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General

• This website is owned and operated by Casablanca Homeware & Gifts.

• By placing an order, you agree to be bound by these Terms of Service.

• We may update these Terms from time to time, and your continued use of the website means you accept any changes.

2. Products & Orders

• We make every effort to display our products accurately, but colours and measurements may vary slightly.

• All orders are subject to availability.

• We reserve the right to cancel or refuse any order at our discretion.

3. Pricing & Payment

• Prices are listed in Australian Dollars (AUD) and include GST where applicable.

• We accept payment through the methods shown at checkout.

• Orders are not confirmed until payment has cleared.

4. Shipping & Delivery

• Shipping costs, times, and options are set out in our Shipping Policy.

• Delivery times are estimates only - we are not responsible for delays caused by carriers or events beyond our control.

5. Returns & Refunds

• We do not offer refunds or exchanges for change of mind.

• Refunds or replacements are only available where products are faulty or defective, in line with our Refunds & Returns Policy and Australian Consumer Law.

6. Liability

• To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• Our liability is limited to the replacement or refund of the product in question.

7. Privacy

• We respect your privacy and handle your personal information in line with our Privacy Policy.

8. Intellectual Property

• All content on this website (images, text, logos, designs) is the property of Casablanca Homeware & Gifts and may not be copied, reproduced, or distributed without our permission.

9. Governing Law

• These Terms are governed by the laws of New South Wales, Australia.

• Any disputes will be handled in the courts of New South Wales.